• Prosím skopíruj a vlož chybové hlásenie, ktoré si videl na obrazovke, ak sa nejaké vyskytlo.

Unknown email address when trying to recover the password for my account.

• Prosím vysvetli, čo si chcel/a spraviť, čo si spravil/a a čo sa stalo

I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!

(This message is being posted from my other paid account, since I can't login with the first one).

Where do you even go for help with this? Not getting any replies, and everything feels like a black hole.

• Aký prehliadač používaš?

• Skopíruj/vlož text zobrazený v angličtine namiesto tvojho jazyka. Ak máš screenshot (dobrý zvyk), môžeš použiť Imgur.com na jeho nahranie a skopírovať sem odkaz na neho.

Unknown email address when trying to recover the password for my account.

• Je tento text dostupný v prekladovom systéme? Ak áno, bol preložený po dlhšie ako 24 hodín?

I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!

(This message is being posted from my other paid account, since I can't login with the first one).

Where do you even go for help with this? Not getting any replies, and everything feels like a black hole.

• Aký prehliadač používaš?

• Prosím presne a stručne vysvetli svoj podnet, aby bolo čo najjednoduchšie pochopiť, ako to myslíš.

Unknown email address when trying to recover the password for my account.

• Aký prehliadač používaš?

• Čo sa objavilo na obrazovke, keď si bol zablokovaný (Prázdna obrazovka? Časť herného rozhrania? Chybové hlásenie?)?

Unknown email address when trying to recover the password for my account.

• Aký prehliadač používaš?

• Ktorá časť pravidiel nebola dodržaná v BGA adaptácii?

Unknown email address when trying to recover the password for my account.

• Je možné vidieť porušenie pravidiel na zázname z hry? Ak áno, aké je číslo ťahu?

I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!

(This message is being posted from my other paid account, since I can't login with the first one).

Where do you even go for help with this? Not getting any replies, and everything feels like a black hole.

• Aký prehliadač používaš?

• Aký herný ťah si chcel urobiť?

Unknown email address when trying to recover the password for my account.

• Čo si skúsil aby si vyvolal túto akciu?

I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!

(This message is being posted from my other paid account, since I can't login with the first one).

Where do you even go for help with this? Not getting any replies, and everything feels like a black hole.

• Čo sa stalo keď si spravil túto hernú akciu (chybové hlásenie, hlásenie v stavovom pruhu, ...)?

• Aký prehliadač používaš?

• Kedy v priebehu hry sa problém vyskytol (aká bola prebiehajúca herná inštrukcia)?

Unknown email address when trying to recover the password for my account.

• Čo sa stalo keď si spravil túto hernú akciu (chybové hlásenie, hlásenie v stavovom pruhu, ...)?

I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!

(This message is being posted from my other paid account, since I can't login with the first one).

Where do you even go for help with this? Not getting any replies, and everything feels like a black hole.

• Aký prehliadač používaš?

• Prosím popíš viditeľný problém. Ak máš screenshot (dobrý zvyk), môžeš použiť Imgur.com na jeho nahranie a skopírovať sem odkaz na neho.

Unknown email address when trying to recover the password for my account.

• Aký prehliadač používaš?

• Skopíruj/vlož text zobrazený v angličtine namiesto tvojho jazyka. Ak máš screenshot (dobrý zvyk), môžeš použiť Imgur.com na jeho nahranie a skopírovať sem odkaz na neho.

Unknown email address when trying to recover the password for my account.

• Je tento text dostupný v prekladovom systéme? Ak áno, bol preložený po dlhšie ako 24 hodín?

I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!

(This message is being posted from my other paid account, since I can't login with the first one).

Where do you even go for help with this? Not getting any replies, and everything feels like a black hole.

• Aký prehliadač používaš?

• Prosím presne a stručne vysvetli svoj podnet, aby bolo čo najjednoduchšie pochopiť, ako to myslíš.

Unknown email address when trying to recover the password for my account.

• Aký prehliadač používaš?